Provides Resource Navigation to support individual's and family's immediate and future areas of need as well as setting goals for a more sustainable future. Offers a variety of resources to help connect, provide, or work one-on-one to access items like basic utility support, limited rental assistance (City of Monroe and City of Snohomish only) transportation resources, employment, legal, and more. Spanish Resource Navigator available.

Family Resource Center offered at Take the Next Step

Provides Resource Navigation to support individual's and family's areas of need as well as setting goals for a more sustainable future. Offers a variety of resources to help connect, provide, or work one-on-one to access items.

Programs, often offered by libraries, cyber cafes, and a variety of other government, nonprofit or proprietary organizations, that provide on-site Internet-enabled computers for public access.

Public Internet Access Sites

Multipurpose centers that offer, at a single location, a wide variety of services and activities that are structured to meet the unique and varied needs of the entire community through different programs for different age and interest groups.

Neighborhood Multipurpose Centers

Programs that provide money or vouchers to purchase gasoline, most frequently for individuals who need their automobile for necessary local or out-of-town travel but cannot afford to run their vehicle without assistance, but occasionally for people driving through the local area who have become stranded.

Gas Money

Programs that provide cash or tokens for individuals who have no personal means of transportation and are unable to use public transportation (or a taxi service) for necessary local travel without assistance with the fare. Also included are programs that provide bus fare for people who need to travel out of town (e.g., for a funeral) but do not have the means to do so.

Bus Fare

Programs that pay for or provide cloth or disposable diapers.

Diapers

Programs that pay for or provide soap, shampoo, toothbrushes, toothpaste, mouthwash, combs, brushes, cotton swabs, deodorant, facial tissue, toilet paper and other personal hygiene/grooming supplies for homeless people and other individuals who need them.

Personal/Grooming Supplies

Programs that maintain information about the full range of human services and which function as the primary source of information about and linkage to human service providers in the community.

Comprehensive Information and Referral

Programs that provide a wide variety of social services that are designed to support the healthy development of families, improve family interaction skills and help fragile families to resolve their problems at a pre-crisis stage before they become unmanageable.  Services may be center-based or provided on an outreach basis to families who are initially reluctant to seek support and generally target the specific needs of a particular community.  Included may be self-sufficiency programs which help families break the cycle of poverty by addressing the barriers to self-sufficiency; early child development and school success programs; programs which address the needs of teen parents; programs which target parents at risk for becoming abusive; programs for families with children who have special developmental needs and programs that focus on the maternal and child health care needs of first-time, expectant women whose babies are at high risk for low birth weight and infant mortality.

Family Resource Centers/Outreach

Programs that provide access to sleeping bags, tents, lanterns, outdoor stoves and other equipment for people who want to go camping. In some communities, tents, tarps, sleeping bags and other camping gear are provided for people who are homeless.

Camping Gear

Programs, often available through senior centers, neighborhood centers, homeless shelters or  drop in centers, or other similar organizations, that offer the on-site services of beauticians, barbers and/or manicurists for people who need to have their hair or nails done. Services may include hair coloring treatment, permanent waves, haircuts, shaves, wash and sets, manicures and cosmetic pedicures which improve the appearance of the feet and toenails. Also included are programs that provide haircuts for homeless people, children from low-income families returning to school and other targeted individuals.

Hair and Nail Care

Programs that provide clothing for people who need it. Available items depend on what has been donated and is on hand at any given time. The collection may include but does not specialize in children's clothes, work clothes, maternity clothes and shoes.

General Clothing Provision

Programs that issue identification cards that people can use in lieu of cash to pay for mass transit services.

Local Transit Passes

Programs that provide access to a telephone for homeless people and others who need to make a call and are unable to pay for it.

Telephone Facilities

Provides a wide range of services for youth 12-24 years of age. Services focus on housing support, mental health, education, parent support, healthcare, criminal/legal support, and advocacy services. 
-  Advocates can help access services based on unique situation & need, such as transportation, phone cards, obtaining a State ID, food banks, DSHS benefit applications, and job search. 
-  Housing support may include housing search, referral to a shelter, temporary housing, or rapid/immediate housing, depending on the client's circumstances. 
-  Refers to Okanogan Behavioral Healthcare or online counseling for mental health support. 
-  Connects clients to criminal/legal support and services, such as defense attorneys, Northwest Immigrant Rights Project, or Northwest Justice Project. 
-  Parenting support includes baby items, free books, referrals to child services, and more. 
-  Bilingual tutoring is available on site.

Wrap Around Support Foundation for Youth Resiliency and Engagement (FYRE)

Provides a wide range of services for youth 12-24 years of age. Services focus on housing support, mental health support, education, healthcare, parenting, criminal/legal support, and advocacy.

Programs that employ the Wraparound Facilitation model, a family centered, community-oriented, strengths based and highly individualized approach to meet the needs of children with complicated, multi-dimensional problems. The approach involves the development of a child and family team which creates and implements a wraparound plan that identifies a set of community services and natural supports to promote success, safety, and permanence in home, school and community. The Wraparound facilitator coordinates team meetings and ensures the team identifies and prioritizes goals, provides crisis and safety planning, and tracks the family's progress towards goal attainment.  The family is prepared and supported as they transition from formal services to independence. While the major initiative to develop Wraparound Facilitation originated with the mental health system and has been particularly successful for children and adolescents with severe emotional and behavioral problems, the intervention is being employed in a number of other child service sectors including education, juvenile justice and child welfare.

Wraparound Facilitation/Community Support

Programs that link people who are in need of counseling services with private therapists who are qualified in the desired area of specialization.

Therapy Referrals

County or state offices that accept Food Stamp applications, determine eligibility for the Food Stamp program and allotments, and issue Food Stamp EBT cards which are presented at the grocery checkout counter when purchasing food. Certified households receive their EBT card and instructions for setting up a PIN number within 30 days of the date their application was filed. Expedited food stamps are available within seven days for people who are in an emergency situation and whose income and spendable resources for that month are within specified limits. Also included are other programs that help people prepare and file Food Stamp/SNAP applications and/or are authorized to do eligibility determinations for the program.

Food Stamps/SNAP Applications

Programs that provide individualized or small group instruction for people who need assistance in learning one or more components of a prescribed curriculum. Tutoring usually supplements a regular school program and may be provided at school, in the person's home or at a community agency site.

Subject Tutoring

Programs, usually sponsored by community organizations or coalitions, that provide temporary shelter for homeless people, generally in dormitory-style facilities with very little privacy. Most community shelters offer support services which may include counseling, advocacy, referrals and help with future plans; and enforce house rules including curfews and mandatory household chores. Participation in religious activities is either optional or not a part of the program. There may be differences in intake, length of stay and amenities in family oriented facilities and those that target other specific populations.

Community Shelters

Programs that help people navigate through the maze of doctors' offices, clinics, hospitals, outpatient centers, insurance and payment systems, patient-support organizations and other components of the health care system with the objective of supporting timely delivery of quality care and ensuring that patients, survivors and families are satisfied with their encounters with the health care system. Personal health care advocates are trained health care workers, often nurses, or volunteers familiar with the health care system who work independently of any health care institution. They help patients identify specialists, coordinate appointments with providers to assure timely delivery of diagnostic and treatment services, provide "cheat sheets" of questions, and lay out the choices patients have in plain English. They may also ensure that appropriate medical records are available at scheduled appointments, accompany patients to medical appointments, arrange language translation or interpretation services, facilitate financial support and help with paperwork, negotiate insurance claims, arrange transportation and/or child/elder care, provide access to clinical trials and facilitate linkages to follow-up services.  Some programs contract with employers to serve as personal advocates for employees who are ill. Others work exclusively with individuals who have specific illnesses, e.g., cancer.

Personal Health Care Advocate Services

Programs that help individuals and families experiencing episodic or transitional (as opposed to chronic) homelessness transition more quickly out of the shelter system or avoid it altogether, and move into permanent housing ideally within 30 days of becoming homeless. Rapid re-housing assistance is generally offered without preconditions (such as employment, income, absence of criminal record, or sobriety) and the resources and services provided are typically tailored to the unique needs of each household. Services include housing search and selection support, assistance in negotiating the terms of a lease, short term rent subsidies and move-in assistance, individualized case management after the individual/family has moved into the home, ongoing crisis prevention and crisis management services as needed, facilitated access to community resources (e.g., benefits, employment) and other supportive services.

Rapid Re-Housing Programs

Organizations that promote a particular practice like bilingual education, support the passage and enforcement of laws and other social measures that will result in specific types of educational reform or other improvements in the educational system, or support specific changes in local educational institutions that will improve the delivery of services to local students.

Education Advocacy Groups

Organizations that support measures that address the needs of people who are, or are at risk of becoming, homeless including the need for shelter, transitional housing, permanent housing, medical care and basic human rights.

Homelessness Advocacy Groups

Programs that maintain listings of available employment opportunities and assign a staff member to help people who are searching for a position to choose and obtain the most suitable option.

Job Search/Placement

Programs that provide advocacy and/or other forms of legal assistance for students, their families, advocates and others who have issues that have an impact on the learning environment in public and private educational institutions and affect the ability of students to attend and succeed in school. Specific issues may include school choice, student discipline and dismissal, search and seizure, privacy rights, freedom of expression, religion in schools, student testing, student achievement, promotion and retention policies, graduation requirements, student use of the Internet and other technologies, bullying on campus, student-to-student sexual harassment and school safety. General education advocacy relates to issues that have relevance for all students rather than focusing more narrowly on those related to special education.

General Education Advocacy

Organizations that advocate for or oppose measures that affect the terms or conditions of employment or the workplace environment. These measures may address equal pay standards; minimum/living wage requirements; occupational health and safety concerns; worker/employer rights; employee benefits including workplace child care; employment discrimination based on age, race, gender, or ethnic background; affirmative action/equal opportunity practices; sexual harassment on the job; workplace violence; hours issues including a shortened work week and flexible work hours; telecommuting; unemployment benefits; self-employment; and other similar issues.

Employment Related Advocacy Groups

Programs that assign a staff member to assist people who are looking for housing to survey the available residences and to choose and obtain the most suitable option.

Housing Search Assistance

Programs that supply infant formula and/or baby food, usually in addition to other groceries.

Formula/Baby Food

Programs that work to ensure that children and youth with disabilities receive a free, appropriate, public education often by providing assistance for parents who need support in seeking and obtaining needed early intervention, educational, medical or therapeutic services for their children.

Special Education Advocacy

County or state offices that accept applications and determine eligibility for the TANF program. Also included are other programs that help people prepare and file TANF applications and/or are authorized to do eligibility determinations for the program.

TANF Applications

Organizations that advocate for constructing, renovating or otherwise improving the availability of safe, affordable rental and purchasable housing for low-income individuals and families, older adults, people with disabilities, migrant workers and others who are unable to purchase a home or rent a home or apartment under current market conditions or who are forced to spend an excessively large proportion of their income on housing to the detriment of other necessities.

Housing Advocacy Groups

Programs that pay for or provide new or secondhand clothing and layettes for infants and young children.

Baby Clothing

Organizations that advocate for the development and ongoing improvement of local and regional transportation options for community residents that increase safety, reduce air and noise pollution, improve walking and cycling conditions, increase opportunities for physical activity and reduce automobile travel. Specific issues may include improved access to transportation services for older adults, people with disabilities, rural area residents and other groups; improved paratransit services; support for the development or expansion of specific transportation modes, e.g., light rail transit systems, ferry systems, inter-city rapid rail; increased use of the local public transit system, bicycle commuting, walking and other alternatives to automobile travel; safe and easy pedestrian access to popular destinations; highway construction and other infrastructure improvements such as bicycle paths/trails from outlying/suburban to city centers, pedestrian-oriented streets and safe bicycle parking facilities; and multimodal navigation tools that offer guidance for walking, cycling, driving and public transit use.

Transportation Advocacy Groups

Programs that pay all or a portion of the telephone expenses of people whose telephone service has been or is at risk of being disconnected including any reconnection fees that may apply. Also included are programs that help qualified low-income consumers connect or hook up to the telephone network by paying a portion of the hook-up fee or encourage telephone companies to offer a deferred payment schedule for hook-up charges. Telephone service payment assistance programs may have age, income, disability, need or other eligibility requirements.

Telephone Service Payment Assistance

Programs that provide legal counseling and/or representation for low-income individuals who need assistance in routine legal matters, usually in the area of bankruptcy, housing, public benefits, family law, elder law or immigration/naturalization.

General Legal Aid

Programs that provide financial assistance to help people pay fees associated with obtaining an identification card or replacing an identification card that has been lost or stolen in situations where they cannot otherwise afford one.

Identification Card Fee Payment Assistance

Programs that maintain information about community resources that are appropriate for a specific target group or human services sector (for example, youth programs or addiction services) and which link individuals who are in need of specialized services with appropriate resources and/or which provide information about community agencies and organizations that offer specialized services.

Specialized Information and Referral

Offers clothing, household items, hygiene, food and laundry vouchers.  Provides case management support and access to computers for job searches and connecting to resources.

Resource Center offered at Saint Vincent De Paul Monroe

Offers clothing, household items, hygiene, food and laundry vouchers.  Provides case management support, use of computer and internet.

Programs that supply food coupons which can be exchanged in designated grocery stores, supermarkets and/or farmers markets for food products. The vouchers are generally provided to low income individuals and families on an occasional or ongoing basis, but may also be available to other specified populations; and may be issued in paper or electronic formats.

Food Vouchers

Programs that supply coupons that can be exchanged in designated thrift shops or nonprofit organizations for clothing.

Clothing Vouchers

Programs that provide vouchers which enable homeless people and others who meet eligibility criteria to use washers and dryers at participating to laundry facilities.

Laundry Vouchers

Programs that supply coupons that can be exchanged in designated thrift shops or nonprofit organizations for furniture, appliances, bedding and other household items.

Household Goods Vouchers

Programs that develop plans for the evaluation, treatment and/or care of individuals who, because of age, illness, disability or other difficulties, need assistance in planning and arranging for services; which assess the individual's needs; coordinate the delivery of needed services; ensure that services are obtained in accordance with the case plan; and follow up and monitor progress to ensure that services are having a beneficial impact on the individual. Case management is a collaborative process characterized by communication, advocacy and resource management to promote high quality, cost-effective interventions and outcomes.